Support & Help

We're here to help you succeed!

📧 Contact Us

For technical support, questions, or feedback, please reach out to us:

Email: support@valorstruct.com

Response Time: Within 24-48 hours

❓ Frequently Asked Questions

How do I track my progress?

Go to the "Progress" tab in the app to see detailed analytics, including your accuracy, weak topics, study streak, and readiness score. The app automatically tracks every question you attempt.

What is the AI-powered adaptive difficulty?

The app adjusts question difficulty based on your performance. If you're doing well, you'll get harder questions. If you're struggling, the app provides easier questions to build confidence. This ensures optimal learning at your pace.

How does the spaced repetition system work?

Questions you get wrong are added to your revision queue. The app uses a proven algorithm to show these questions at optimal intervals, helping you retain knowledge long-term. Check the "Revision" section regularly.

Can I use the app offline?

Currently, the app requires an internet connection to load questions and sync your progress. We're working on offline mode for future updates.

How do I bookmark important questions?

While viewing any question, tap the bookmark icon in the top right. Access all your bookmarked questions from the "Bookmarks" section in the home screen.

What are XP and badges?

XP (Experience Points) are earned by answering questions correctly and maintaining study streaks. Badges are achievements unlocked for milestones like "100 questions mastered" or "7-day streak." Check the "Badges" section to see all available achievements.

How do mock tests work?

Mock tests simulate the actual TN TET exam environment with timed questions. Select a mock test from the "Mocks" tab, complete it within the time limit, and receive detailed performance analytics with topic-wise breakdown.

Is this app free?

Yes! TN TET Maths Master is a CSR initiative by VALORSTRUCT, provided completely free to support Tamil Nadu teachers in their exam preparation journey.

How can I delete my account?

Go to Settings → Account Management → Delete Account. Please note this action is permanent and will delete all your progress data. Alternatively, contact us at support@valorstruct.com for assistance.

🐛 Report a Bug

Found a bug or technical issue? Please email us with:

Description of the problem
Steps to reproduce the issue
Screenshots (if applicable)
Your device model and iOS version

Send bug reports to: support@valorstruct.com

💡 Feature Requests

We love hearing your ideas! If you have suggestions for new features or improvements, please email us at support@valorstruct.com with "Feature Request" in the subject line.

📚 Additional Resources

About This App

TN TET Maths Master is a Corporate Social Responsibility (CSR) initiative by VALORSTRUCT.

We are dedicated to empowering Tamil Nadu teachers through innovative technology and quality education. Our mission is to support educators in achieving their career goals and becoming exceptional teachers.